Customer Service | Delivery & Terms

SHIPPING & DELIVERY DETAILS

• Our products are primarily shipped via UPS Ground.
• All items will be shipped within 24-48 business hours upon receipt of payment, except Saturday and Sunday.
• Shipping Service is only available to the Lower 48 states.
• We do not ship to FPO, APO or PO Box addresses.

 

 TERMS OF SALES

 Shipping Damage

• If your item(s) arrives damaged due to the mishandling of the Shipping Carrier, please contact us as soon as possible for product replacement.

 

Defective Item(s)

• If your item(s) arrives defective, please contact us as soon as possible for product replacement, if available.
• If the item(s) is unavailable a full refund will be provided.  We will arrange for a pick-up of the defective item(s). 

 

Exchange(s)

• Item(s) returned within 14 days of receipt are refundable less a 20% restocking fee.
• The Customer is responsible for the shipping costs (forward and return).
• Item(s) must be returned in their original packaging, in its' new and unopened condition.
• We are unable to accept any returns once the item(s) has been used.